These are the terms and conditions of Paula Hagerskans.

 

TERMS AND CONDITIONS

Welcome to the Hagerskans Jewellery Webshop, please review our terms and conditions. If you have any further questions please do not hesitate to contact us. info@paulahagerskans.se or give us a call +46 704 45 25 19.

 

SIZES

We have included measurements of most of our products to help you find the right size. If the ring is not a one size ring, then please fill in your ring size under ”Size” in the order form.

 

PAYMENT

We accept payment by most major credit cards including Visa, MasterCard, Eurocard and Diners Club.

We follow Swedish law and on completing a purchase your credit card will be authorized for the full amount of the order. To make your purchase as safe as possible, your credit card information is sent via a secure connection and your card details can not be read by outsiders.

In the case of a return the purchase amount will be transferred back to your credit card.

You must always enter your credit card details for each visit with us as we do not save this type of information.

 

CURRENCY & PRICES

The prices you see on our webshop are in SEK (Swedish Kronor) USD and EUR. The prices in USD and EUR are converted from SEK using a currency converter and are only an estimate. This means that the USD and EUR price-estimates will vary according to the current exchange rates.

 

ORDER CONFIRMATION

When we receive your order, you will receive an order of confirmation by email. The confirmation is sent within 24 hours, if you have not received it within that time period send an email to info@paulahagerskans.se.

 

SHIPPING

We ship worldwide, a flat-rate shipping cost will be added to your order and displayed at the end of checkout.

All orders are processed and sent from Spinnmästarevägen 2, 437 34 Lindome, Sweden and shipped by DHL or REK with Swedish Postal Service within Sweden and by Fedex outside Sweden.

Our shipping rates: Sweden: free of charge, Europe: 260 SEK, Outside Europe: 360 SEK

Our delivery times: Sweden: 4-7 business days, Europe & Worldwide: 4-14 business days

Deliveries to EU countries are shipped on a DDP (Delivery Duty Paid) basis, meaning that VAT is included in the price. Deliveries outside the EU (e.g. Norway, USA) are shipped on a DDU (Delivery Duty Unpaid) basis meaning that VAT, taxes, duties or other surcharges involved in imports to your specific country may apply. Please consult your country’s customs or other proper authorities for such information.

Under no circumstances do we label shipments as “gifts” or downgrade the value on items.

 

EXCHANGES, RETURNS & FAULTS

We comply with Swedish consumer legislation which means that you have the right to return your order within 14 days from the date you received the product. We will reimburse the total purchase amount and the original shipping cost, but you are responsible for the return shipping. (Make note that we are unable to reimburse any VAT or taxes etc. on shipments outside the EU).

The jewellery must be returned in the original box, in perfect condition. Unused and undamaged with all labels, and tags etc. must remain attached to the product. Items lost or damaged in return transit will not be compensated for.

If you wish to exchange an item this can be done within the 14 day period from delivery. Please contact us so that we can guarantee that the product is in stock. Return shipping is at your expense and note that for returns outside of the EU additional taxes and duties may apply again.

Products are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 6 months of purchase. This does not include damage from normal use over time. If you believe you have received faulty goods you must contact us with documentation before sending the product so that we can approve the complaint. If the complaint is approved, we are to send you a similar non-faulty product once we have received the faulty product and the cost of return shipping will be reimbursed to you on presentation of proof of postage. If the faulty product returned is not in stock, you will be reimbursed the full purchase amount. Items lost or damaged in return transit will not be compensated for. Note that for customers outside the EU, VAT and other import expenses are not covered.

 

DISCLAIMER

We cannot guarantee that:

*    That an image accurately reflects a product’s actual colors. Depending on your computer or monitor settings, colors may vary.  We also reserve the right to deny any purchases at our own discretion.

 

FORCE MAJEURE

DDI Dedicated Design & Inventions shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, telephone or internet services.

In asserting Force Majeure as an excuse, DDI Dedicated Design & Inventions shall have the burden of proving that reasonable steps were taken (under the circumstances) to minimize delay or damages caused by foreseeable events, that all non-excused obligations were substantially fulfilled, and that the other Party was timely notified of the likelihood or actual occurrence which would justify such an assertion, so that other prudent precautions could be contemplated.

 

SWEDISH LAW

Our Terms and Conditions are in compliance/accordance with the Swedish law, any disputes fall under Swedish jurisdiction. To order from our webshop you must be 18 years or older, or have parental/guardian permission.

 

COPYRIGHT

Copyright of all images, trademarks, logos and Design by Paula Hagerskans Jewellery is owned by DDI Dedicated Design & Inventions.

For inquiries regarding use of images or any other part of this material please send an email to

info@paulahagerskans.se.

 

COMPANY INFORMATION

Hagerskans Jewellery AB, Sweden

Phone: + 46 (0)704 45 25 19

VAT.nr. SE559079527301